Refund and Returns
Change of mind
If you change your mind about the Antinol® Plus you have purchased from us, you can return it to us within 14 days of purchase (from the date you received the product) and we will happily refund the original purchase price provided the product and packaging is in its original condition and is re-saleable (as determined by Pharma Connect LP in its absolute discretion).
This applies for unopened, change of mind returns only. Please see our 60 Day Risk Free Trial page for more information on trialing the product.
Damaged or faulty products
If you received a damaged shipment or faulty product, please email photos of the damaged or faulty product within 7 days of receipt to info@antinol.co.nz. Please include your invoice number and name, and we will work with you to resolve the issue.
How to arrange a return
For all other returns not stated above, please email info@antinol.co.nz within 14 days of purchase (from the date you received the product) with your name, contact details, invoice number, product details and reason for return.
If you require further assistance, please contact us by phone on 0800 473 872 or email us at info@antinol.co.nz.
Please note: Any cost incurred by you in returning the product will be borne by you. Refunds will generally be provided in the same form as your original payment.